![]() AT&T eased up on the throttling in 20 and now throttles only when consumers are connected to congested cell sites. This throttling was particularly severe because it was enforced 24 hours a day regardless of whether there was any network congestion, and downloads were throttled to speeds as low as 128kbps. (The FTC/AT&T settlement applied to customers in any state, but the newly announced settlement is only for California residents.)Ĭustomers paid AT&T $30 a month for unlimited data at a time when AT&T automatically throttled "unlimited" plans for the rest of the month once subscribers hit thresholds of either 3GB or 5GB. Many of these same people previously received $12 each from a $60 million settlement between AT&T and the Federal Trade Commission, bringing the typical person's total payout to $22 or $23. ![]() After administrative costs and attorneys' fees, typical victims are expected to get $10 or $11 from the new settlement. The paltry nature of expected per-person payments was explained last week by plaintiffs in a filing that asked the US District Court for the Northern District of California to approve the settlement. As usual, refunds to individual customers amount to a fraction of what the customers paid for the hobbled service. But I've lost trust in T-Mobile to even try.AT&T has agreed to a $12 million settlement in a class-action lawsuit over its throttling of "unlimited" mobile data plans. Maybe it's different on postpaid plans, or even their home internet service (I hope). It's deliberately degrading service towards undesirable customers in order to frustrate them into leaving. Because this is not a technical glitch, or congestion. So I plan to not renew my plan, which is exactly what they want. and as soon as I cross the 14GB mark again, my speed is being throttled in the exact same manner. my service was back to normal on the same plan level as soon as the SIM was swapped.Ĭut to a week later. To their credit, they do this, and as I knew it would. ![]() Close my account, and create a new one with a new number. So I offer the only solution I know will fix the problem, and allow them to save face. I'm convinced right now I'm being throttled, but they can't come out and say this. I forward this information to T-Mobile and they say they'll look into it, but a day later there's no change and nobody can find the problem. So now I know it's not my phone, or the tower, its something having to do with my account. Then I ask to borrow the SIM card from one of their demos. I go to one of their stores, explain my problem, and they recut a new sim card, which doesn't fix the problem, but eliminates a possible cause. That's when I decide to do my own testing. And continue to pass it off as congestion. Of course nobody can find anything wrong. reset your network settings, reboot the phone, oh it must be congestion and finally we'll get our engineers to look into this. Naturally I call T-Mobile, and we go through the whole script. I don't even mean the 50GB deprioritization threshold T-Mobile advertises, but shortly after 14GB. ![]() But imagine my surprise, when I found myself being throttled to 500kbps (.5Mbps) for daring to use my data. While not as fast, mobile is a decent alternative (on paper). ![]() Things have been bad for a lot of us this last year, and I'm sure many of us have tried to cut costs by cutting out cable. ![]()
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